Western Cape, South Africa

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Privacy Policy

The following constitutes the Privacy Policy adopted by Beloved Magazine with respect to its website


The Privacy Policy may change from time to time without notice to you. You should read it each time you plan to submit personal information so that you understand how the information you are submitting will be used. Any changes made to the Privacy Policy will be effective prospectively, and not retroactively.

Third Parties

Although we will endeavour to require third-party content providers and other parties to adhere to our policies, we are not responsible for any actions or policies of any third parties or for the information practices of any third-party sites to which links may be provided in the Site.

Collection of Information

In various ways we collect information that is volunteered by visitors to our site. Certain identifying information, such as name, street address, city, state, zip code and email address, is gathered at certain interactive areas on the site, such as when you subscribe to our print or digital publication while online. Wherever possible and practical, we give users options about submitting information.


You may subscribe to our digital Beloved Magazine through the site by following the relevant instructions on the site. All subscription-related information is collected on the site and stored by us.

Messages and Postings

We will be free to make use of any message or item posted by you on the Site in any bulletin board or chat room, as set forth in the Terms of Use. This includes the right to make use of the message or posting in public circumstances or to provide it to any third party. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Cookies and IP Addresses

In order to offer and provide personalized custom services, we use cookies to limit the number of times a particular advertisement is shown to a user as the user navigates through the site. A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file may contain information such as a user ID that the site uses to track the pages you have visited and to allow easy access to restricted areas of the website. The only personal information a cookie can contain is information you supply yourself. A cookie cannot read data off your hard disk, read cookie files created by other sites, or damage your files.

If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You also may refuse cookies by disabling them on your browser.

IP addresses are also recorded in our log files. We may use IP addresses to analyze trends, administer the site, track users’ movement, gather broad demographic information for aggregate use, and similar purposes.

Use of the Information Collected

From time to time, we may be approached by third parties with an interest in identifying subscribers to our print or digital publication. We may provide them with our publications’ mailing list (but not e-mail addresses) if we believe the subscribers in question would be interested in hearing from them.

With respect to advertisements, an advertiser will inform us which type of audience it seeks to reach, and we may place advertisements in the Site that fit the advertiser’s criteria. Pop-up advertisements may be displayed to a targeted audience on the Site based on these criteria. The advertisers are not permitted to access your account or any of your personally identifiable information.

We also use tracking information to determine which areas of our site users like and do not like based on traffic to those areas.

We create aggregate reports on user demographics and traffic patterns for advertisers. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their interests. We do not track the usage patterns of individual users, so an advertiser will never know that a specific user clicked on a particular ad.

Information Sharing

We are aware of and adhere to the Protection of Personal Information Act (aka POPIA).
With this in mind, the act requires that we obtain your consent to communicate with you in future regarding all Beloved Magazine related matters.
The fact that you have subscribed to our magazine, indicates your consent to us having some of your personal information, like for instance your e-mail address.

If you change your mind at any time in the future, an unsubscribe link can be found at the foot of all our emails.
If you wish to be removed from our mailing list, simply unsubscribe by clicking the unsubscribe link at the bottom of this e-mail.
In closing, your information and personal details will continue to remain safe with us and to provide you peace of mind, our Privacy Policy will be made available on our website soon. This will enable you to see how we comply with the Protection Of Personal Information Act (POPIA). This includes what we collect in terms of your personal information, why we collect it, how we collect it and what it is used for.

Security Measures

The Site has technical and organizational security measures in place, including firewalls, to protect the information under our control from accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. Such measures do not guarantee prevention of loss, misuse, or alteration of information, however, so while we strive to protect your information, we cannot warrant the security of information you transmit to us, and you do so at your own risk.

Children’s Privacy

The Site is intended for use of all ages but there will be a special section set our for the children. Children must ask a parent or guardian for permission before sending any personal information online to anyone.

Other Information About Your Privacy

You should be aware that whenever you voluntarily disclose any information online in any bulletin board or chat room, that information can be collected and used by others. In other words, if you post personal information online that may be accessed by the public, you may receive unsolicited messages from other parties or they may use the information in various ways. It is important to be responsible and careful whenever you are online.

Updating, Correcting, Deleting or Restricting Personal Information

If you do not want your personally identifiable information to be shared, you can choose not to allow the transfer by letting us know by e-mailing, calling, or writing us. You can also contact us if you wish to review and/or correct your personally identifiable information.

Refund and Returns Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be placed back in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items 

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: 17 Kiaat Crescent, Loevenstein, Bellville, CPT, SA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at for questions related to refunds and returns.


You can contact us with regard to this Privacy Policy as follows:

Admin Department

Beloved Magazine

17 Kiaat Crescent, Loevenstein, Bellville

753027 (0)72 615 9417